Frequently Asked Questions

Where is Daleville Self Storage located?

Daleville Self Storage is conveniently situated along Highway 84, perfectly positioned between Enterprise to the west and Dothan to the east.

  • Located right beside Tinkertown, a familiar local landmark.

Directions:

  • From Dothan: Travel west on Highway 84. Daleville Self Storage will be on your right-hand side.
  • From Enterprise: Head east on Highway 84. If you pass the facility, simply use the next available U-turn slot to return—our entrance will then be on your right.

Our location along a major route makes accessing your storage unit fast and hassle-free!

Do you have an office onsite?

No, we do not have an onsite office. However, our friendly customer service team is happy to assist you during our business hours:

  • Monday – Friday: 8:00 AM - 6:00 PM
  • Saturday – Sunday: 9:00 AM - 3:00 PM

For assistance, feel free to call us at (334) 459-9009 or email DalevilleSupport@RoyceSelfStorage.com.

How can I rent a storage unit?

Renting a unit is straightforward. You can book online through our website, which offers an easy-to-use interface for selecting and reserving your unit. Alternatively, give us a call at (334) 459-9009 during our business hours for personalized assistance.

What security measures are in place?

We prioritize the safety of your belongings with multiple security features, including:

  • Fully fenced and gated property – Restricting access to authorized individuals only
  • Fully lighted facility – Providing visibility and safety during night or early morning visits
  • Gated keypad entry – Ensuring only authorized access
  • Security cameras at various locations – Providing wide CCTV coverage to enhance overall security and give tenants peace of mind
  • DISC lock included with every rental – A high-security lock provided to ensure maximum protection.

    We are committed to maintaining a secure environment so you can store your items with confidence!

    Can I access my unit at any time?

    Yes, tenants have 24-hour access to their storage units, allowing you to retrieve or store items at your convenience.

    What payment options are available?

    We make it easy to pay your bill with several convenient options:
    • Online Payments – Pay securely through our website anytime, from anywhere.
    • Credit & Debit Cards – We accept Visa, MasterCard, Discover, and American Express.
    Need help? Just give us a call at (334) 459-9009 during business hours. Our friendly call receptionists are happy to assist you!

    What unit sizes are available?

    We offer a variety of non-climate-controlled storage unit sizes to fit different needs. You can visit the Rent Storage section of our website, where we list unit sizes along with examples of what can fit inside.

    Is tenant protection available?

    Yes, we offer affordable Tenant Protection Plans (TPP) starting at just $12/month, and enrollment is quick and easy during the rental process.

    Tenant protection provides valuable coverage against unexpected events such as burglary, fire, or water damage, offering added peace of mind while your items are in storage.

    We encourage all tenants to take advantage of this extra layer of protection. For more details on coverage options and pricing, please visit the "Tenant Protection" section on our website.

    What items are not allowed in storage?

    For everyone’s safety, please do not store the following items:
    • Flammable or hazardous materials (e.g., gasoline, propane, paint thinner)
    • Perishable food or anything that might attract pests
    • Items with strong odors
    • Explosives and other dangerous materials
    Note: A full list of prohibited items is included in your storage agreement.